All hardware will be invoiced upon shipment. All pricing in US Dollars. Non freight-collect shipping charges will be prepaid and added to the invoice. Pre-pay and add freight charges quoted are only an estimate and are subject to change at the time of invoice based on actual carrier charges. Shipping terms are FOB Origin.

FINANCE CHARGES - Invoices not paid within 30 days of the date of the invoice are immediately subject to a 1.5% monthly finance charge.

Any taxes included on the quotation are an estimate only and are subject to change based on the local and state tax rates applied for the location of the purchase. Customers not located in AL, CA, CO, GA, IA, IL, IN, KY, LA, MD, ME, MN, NC, ND, NE, NJ, NV, NY, PA, TX, UT, VA, WA, WI, and WV are responsible for payment of all sales/user taxes that may be applicable in their state.

Returns, if authorized, must occur within 90 days of purchase. A Return Authorization (RMA #) must be provided by Traceroute prior to returning materials. A minimum 20% restocking fee will be applied for all returns (subject to inspection). Materials that are damaged or not in original packaging will not be accepted. Cancelled orders are subject to a minimum 20% cancellation fee.